Refund policy

 

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@jkfstylez.com.

Please note that returns will need to be sent to the following address: 238 Wilson Avenue, #112, Brooklyn New York 11237, United States.

 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at returns@jkfstylez.com. 

Damages and issues

 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at returns@jkfstylez.com.

Return Policy

• At Jkfstylez, we're committed to your satisfaction. We want you to be happy with your purchases, and ensure you feel confident in our online shopping and return policies in case they don't work out. Please review our full return policy details below. If you're located outside of the United States, please see our International Return Policy.

Exchanges 

Because all items are made-to-order through our POD fulfillment partner, we’re unable to offer exchange for sizing. We don’t hold inventory or resell returns. Please review the size chart carefully before placing your order and reach out if you need help choosing the best fit.

Return Requirements

·       Return the original item within 14 days of receiving the replacement item. After 14 days, it will no longer be eligible for return.

Return Conditions

• All returned items must meet the conditions of our return policy in order to be accepted. 

Returns

• Returns must be postmarked within 14 days of delivery to qualify for a refund of any kind. After 14 days, we will no longer accept returns. Follow instructions to initiate a return. 

Returns

Online returns are easy!

• Sign in to your account or look up a previous order and select the items you would like to return.
• Returning items can be sent back in the original packaging.
• We’ll track your return items back to us and let you know once they arrive.
• Your returned items will be inspected, processed, and refunded ASAP!

• Items must be in new, original condition with all vendor tags attached and must not be worn, used, altered, or washed. Read how to ensure a smooth return process, and avoid your return being denied. 

What would cause my return to be denied?

Return Requirements

• For a smooth return process, please refer to our helpful tips on keeping returned products undamaged and clean.

A Guide to Try-Ons and Clothing Returns

Hmm, so you made an online purchase, tried it on, and realized it was not for you. Whether it be the fit or look of the piece, it just isn’t clicking. Fear not! Any good online clothing store will have a return policy. 

However, there are often requirements for a garment to be eligible for return. Keep reading for some tips on trying on clothes so they qualify for a return policy if they end up not working out.

Keep Hems Clean

When you’re trying on longer items such as dresses or pantsuits, you’ll want to make sure the hems stay clean. Stained clothing can be a disqualifier for return policies. 

For example, Jkfstylez return policy states we won’t accept clothes that have been obviously worn or washed, so making sure your garments don’t get stained to begin with is important. Garment blemishes include dust, dander, and dirt, and hems are a hotspot for those types of stains. 

Remove Pet Hair and Fibers

Sometimes, you just can’t help but get some hair on your clothes as you try them on, especially if you’re a pet parent. Try to avoid this by only trying on your clothes in a room where your pet doesn’t regularly go or that is freshly vacuumed or swept. 

Running your clothes over with a lint roller is a great remedy for stuck pet fur and other fibers. If you don’t have one on hand, a piece of tape will work just fine. 

Prevent Makeup Transfer

Makeup stains will also disqualify a piece from being return-eligible. When you’re trying on clothes, there is a large risk of your makeup rubbing off. The easiest solution is to remove your makeup before trying anything on. 

If you simply must wear makeup, avoid making contact with your face and clothes. The same policy goes for deodorant as well, so the safest bet is to try on clothes after your shower before applying anything. 

Do Not Remove Tags

Never remove clothing tags before you know you’re keeping it. Sometimes a company will let you make a return without the tags or if you keep the tags even if you removed them, but this is a gamble. The safest thing to do is just keep the tags on. 

Include Everything

Don’t forget to return any part of your items. If clothes come with extra buttons or a belt, that needs to be returned as well. Dust and garment bags must also be returned. If you forget to return these items, you may get declined and not be able to return your purchase. 

No to Fragrance

Don’t use any scented products while trying clothes–not until you are sure that you’re keeping them. Whether this is perfume or a fabric-specific scent, fragrances are a sign that your clothes have been worn/used and can disqualify them from return eligibility. 

Can Items That Are Damaged Be Returned?

If you cause damage to the item, it is not eligible for returns. However, if your purchase was damaged upon arrival (meaning you did not damage it yourself), that may very well be a different story.

If an item arrives damaged, you’ll want to reach out to the retailer’s customer service for assistance. 

How To Put a Return Label On Your Package

Make sure your label is clearly visible and not warped or distorted. This means placing your label on the largest clear surface of the box rather than wrapping it around the edges. You can print your label at home or get them from your local post office. 

 

How To Pack Return Packages

In addition to your (not shoe box) packaging and return label, there are a few other things to keep in mind. Neatly pack your return to ensure it won’t get damaged on the way back and include all the necessary components. Check with your postal service for any limitations on weight or dimensions. 

What To Expect/Refund Wait Time

You should receive your refund within 10-14 business days of us receiving your return, and you will be notified once it’s issued.

What Happens to Returned Items?

Depending on the retailer, returns are handled in different ways. At Jkfstylez, we’re committed to offering quality products to our customers while also keeping sustainability in mind. We make sure that any product returned by customers is of the same brand-new quality as the product that is directly received by the manufacturer.

Returned items undergo an extensive Quality Control process to ensure the returned items are free of any defects or damages. These products must be of brand-new quality with all tags present.

If the item cannot be restocked, the team determines the most appropriate and sustainable way to properly dispose, whether through donation or recycling.

Do you have questions about online clothing returns? Reach out to info@jkfstylez.com.

• In the event that a returned item arrives at Jkfstylez and does not meet our policy requirements, Jkfstylez is not liable for refund or return of the item. We cannot guarantee we will be able to send back your item and we cannot compensate you for ineligible items returned to Jkfstylez.  

• Below are the conditions that all products must meet to be accepted for return. Please note, this includes returning within the appropriate return window. See our full return policy.

Clothing	• Items must be in new condition; unworn, unwashed, with the hygienic liner (if applicable), and all vendor tags attached in order to be accepted. Products returned with damage, signs of use or wear, scuffs or markings, makeup, hairs or fiber, dander, dust or dirt, deodorant, perfume, or otherwise do not meet our return policy requirements and will not be accepted.  • Items sold as sets must be returned with the correct sizes, as sold.  • Items must be returned inside protective packaging, such as the polybag or box it was originally shipped with, to keep them safe in transit back to us.
Final Sale Products	• Products marked as final sale are not eligible for returns or refunds.  • Select final sale items purchased above $20 are eligible for size-based exchanges only, subject to availability.
Gift Cards	• Gift cards cannot be returned or refunded.
Accessories	• Accessories need to be returned in their original packaging, as complete sets or pairs (depending on product). Certain accessories are not eligible for returns. Return eligibility will be indicated on the product page.
Late Returns	• Returns that are postmarked after the return window closes will not be accepted.

 

Refunds

• Refunds can be issued to your original payment method or in the form of online store credit. Certain items are final sale and not eligible for returns, as noted near the product price when browsing our site and in your cart. 

• Please allow 10-14 business days for your return to be processed once it reaches us.

Exceptions

• If something went wrong with your order, please contact Jkfstylez so we can make it right.

 
Return Policy

International Return Policy 

• At Jkfstylez, we're committed to your satisfaction. We want you to be happy with your purchases, and ensure you feel confident in our online shopping and return policies in case they don't work out. Please review our full return policy details below.

Returns

• Returns must be postmarked within 14 days of delivery to qualify for a refund. Refunds will be to the original payment method. After 14 days, we will no longer accept returns.

• Items must be in new, original condition with all vendor tags attached and must not be worn, used, altered, or washed. 

• For a smooth return process, please refer to our helpful tips on keeping returned products undamaged and clean.

See here for how to ensure a smooth return process and avoid your return being denied. 

Return Options

• Jkfstylez does not cover the cost of return shipping for orders shipped outside of the United States.

 

• We strongly recommend using a trackable service and keeping your shipping receipts until your return has been processed. Please allow 10-14 business days for your return to be processed once it reaches our warehouse. We will send you a confirmation email once your refund has been issued.

Exceptions

• Customers with a high volume of returns are subject to a different policy.

See below.

Fraudulent or Abusive Behavior

• In very rare cases, if we observe a return pattern that is highly irregular and appears abusive or fraudulent, we reserve the right to apply the High Volume Returns Policy to that customer, deny a return, refuse future orders, and/or pause or disqualify the customer from our loyalty rewards program. If this happens to you and you think we have made a mistake, please contact our customer service team, and we will be happy to discuss it with you.

High Volume Returns Policy

High Volume Returns Policy

• Our standard return policy is intended to make it easy for customers to shop for what they love and return items if they don’t work out. For a very small group of customers with consistently high return volumes, we’ve implemented the policy below to help us sustainably serve all our customers.

Fees and Limitations 

• Customers who are subject to our High Volume Returns Policy will be charged a $8.00 return label fee per return label used and a $3.00 per item restocking fee. Return label fees and restocking fees may be subject to tax in accordance with each state's requirements

• Refunds will be to online credit only. 

Criteria

• Customers that show high volumes of return activity, which is defined as: i) $3,000 of returns in a 12-month period, combined with a return rate of 80% or more, or (ii) $1,500 of returns in a 6-month period, combined with a return rate of 80% or more, are subject to our High Volume Returns Policy.

• Return rate is calculated as the dollar amount of returns over the relevant period divided by the dollar amount of purchases over the same period. 

• This policy serves as notice that these fees and limitations will apply immediately to any returns made after the return that causes the customer to meet the high volume return criteria outlined above.

 

 

If you have any questions, please contact us:

By email: returns@jkfstylez.com